Frequently Asked Questions

Everything you need to know about your Vala performance gear.

How long does shipping take for Vala orders?

Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for those who need their gear faster.

What is your return policy for athletic wear?

We offer a 30-day window for returns and exchanges. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.

How do I find the right size for my workout gear?

Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips to compare against our specific garment dimensions for the perfect fit.

Are Vala products squat-proof and sweat-wicking?

Yes, all our performance leggings are rigorously tested to be 100% squat-proof. Our proprietary fabric blend is engineered to wick moisture away from the skin, keeping you dry during high-intensity training.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Do you offer international shipping?

Currently, Vala ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on customs processing.